Frequently Asked Question

Our dedicated team of specialists is here to help you with everything that you need.

Phone (24/7): (619) 738-2438

Email: support@nanohearingaids.com

Nano hearing aids has helped over 300,000 Americans recover their hearing loss and is currently one of the fastest growing brands are proud to be an American company.

Yes, Nano devices are FDA registered, Class I, which means that our devices are real hearing aids, as opposed to PSAP devices or amplifiers.

All of our devices are real hearing aids, with numerous settings to fit each individual hearing loss case.

In an effort to cut out the middleman and save you money, we have eliminated all unnecessary costs. This allows us to pass on the savings to you and sell quality devices for a fraction of the price.

Yes you can, all Nano devices are designed to fit well with eyeglasses and masks.

You don't need a prescription or even an audiogram (hearing test) to purchase our hearing aids. Our technology allows you to pick different modes and volume settings so you can find the best combination of sound for your ears.

Each device is sent with a few sets of ear-domes of different types and sizes, over 95% of people can find a perfect fitting ear-dome.

Our hearing aid specialists are always here to help you with choosing the perfect device for you, call us at: (619) 348-6968

We ship all hearing aids within 1 business day and it takes from 2-7 days to arrive at your home depending on how fast the postal service delivers.

We are shipping orders from our logistic center, which is in Las Vegas.

We are shipping to all US States and Territories

If at any time, within the first 45 days of use you're not happy with your Nano hearing aids, contact (619) 738-2438 to speak with a customer service agent to start your return process and obtain your Return Merchandise Authorization number (RMA). Returns sent without an RMA will have a 20% NO-RMA fee deducted from their refund amount issued. You are responsible for and must pay all shipping charges and you assume the risk of loss or damage to the returned Product(s) while in transit back to Nano Hearing Aids.

Please contact our Customer Service at support@nanohearingaids.com or simply give us a call at (619) 738-2438 and we will help you through starting your return process.

Nano follows all government and American Public Health Association advice. Our team’s and your safety is our number one priority. All staff wear face masks and gloves and regularly wash their hands. We rigorously clean our packaging facilities.